MyGatePass crosses 10 million verified entries · Read the milestone
Hotels, resorts & venues

Hospitality — hotels & resorts.

Guests want to skip the desk; security needs the trail. MyGatePass delivers both — group check-in, banquet access and staff entrances, all under one identity layer.

94%
guest NPS at check-in
Live results from MyGatePass deployments across hospitality facilities in the GCC.
Before & after

What changes at the gate.

Today
  • Group and event arrivals overwhelm the front desk at peak.
  • Banquet and back-of-house access is uncontrolled and unlogged.
  • No single record across guests, contractors and staff.
With MyGatePass
  • Guests pre-register and walk in; the desk handles exceptions only.
  • Banquet, spa and BOH access scoped by time and zone.
  • One audit trail spanning guests, vendors and staff entrances.
Capabilities

Built for this floor plan.

Group check-in
Pre-register an entire delegation or event in one upload.
Dignified arrival
No queue, no clipboard — UAE Pass or QR in seconds.
Banquet access
Time-boxed access to event spaces, revoked automatically.
Staff entrances
Back-of-house entries logged to the same compliance trail.
“The demo was the deciding moment. We dispatched a pass to my own phone and walked through the turnstile 90 seconds later.”
— Head of Operations, JA Hotels
Get started

Turn every arrival into a verified moment.

Pilot MyGatePass on one gate. We’re on-site within 5 business days anywhere in the UAE — and online for the rest of the GCC.